FAQ

Are the caps really embroidered, not printed?

Yes. The HZRD wordmark is stitched into the front panel — 3D puff on the structured cap, flat embroidery on the daily cap. You can feel it.

One size — will it fit me?

Almost certainly. Our adjustable range is 55 cm to 60 cm head circumference, which covers the vast majority of adults. Both styles use a clean adjuster (snap on the structured cap, metal buckle on the daily cap).

Where do you ship?

Right now: Egypt only. International is coming soon. Sign up to the newsletter to know when.

Cash on Delivery — really?

Yes. We get it. Pay when the cap arrives at your door.

Can I return a cap?

Yes — 14 days from delivery, unworn, tagged, original packaging. See Shipping & Returns for the full process.

Do you do custom embroidery or collabs?

Not in year one. The focus is the HZRD mark, executed perfectly. Bigger projects come later.

How do I wash my cap?

Spot clean. Hand wash cold if you must. Never machine wash. Full instructions on the Size & Care page.

Is HZRD an Egyptian brand?

Yes. Designed and shipped from Cairo.